FAQs.

How do I check my card balance?

Simply Login using your Card Number and Password . You will be given access to the Card Account to Update Your Profile, view Transaction Reports and view Cashback earned. If you experience problems logging in, use the ‘Forgot Password’ option or make contact with us.

What happens if my ePay Card is lost or stolen?

Report lost or stolen cards immediately to Alliance Payment Services (ePay). The card will be de-activated immediately and a new card will be issued. Email us at info@epayja.com.
Or Call us at Toll Free: 1-888-429-5725 || 1-876-754-2270

Where can I use my ePay Card?

  • Use your ePay Card while grocery shopping at all Shopper's Fair locations, John R. Wong, Progressive Foods, Brooklyn Supermarket and D&Y Supermarket Wholesale to earn Cashback or buy products using your cashback.
  • Login using your ePay Card Number and password to our new MyEpay-Meals website to order food from any of our online restaurants and have it delivered right to your door or workplace.
  • Use your ePay Card to purchase meals at *select Tastee locations also Burger King, Island Grill, Wendys and Popeyes locations islandwide.

Is there a list of products where I can earn Cashback?

Yes ofcourse, click Cashback Products Listing. You'll be presented with all our Partnered Brands and their products in a simple and convenient way.

In need of more assistance?

Email us at: info@epayja.com or
Call us Toll Free at: 1-888-429-5725

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Our Address

Alliance Payment Services Limited - ePay
12 Altamont Crescent
Kingston 5
Jamaica W.I