FAQs.

I have forgotten my PIN or my Password.

On the login page click the "Forgot your Password" link, Submit your card number and an email with your login details will be sent to you.

How do I PIN my Card?

Your PIN is required for all off-site transactions. Set up your PIN by sending the following text message from your mobile phone.

Flow Network: 444-4202 || Digicel Network: 135

  • From a blank text message
  • *5* CARDNUMBER *PIN *PIN*#
  • You will receive a text with further instructions.

How do I change my PIN?

Flow Network: 444-4202 || Digicel Network: 135

  • From a blank text message
  • *6* CARDNUMBER *OLD PIN *NEW PIN* CONFIRM NEW PIN#
  • SEND
  • You will receive a text with further instructions.
  • *6* OLD PIN *NEW PIN* CONFIRM NEW PIN#
  • SEND

How do I Top Up?

OR

Flow Network: 444-4202 || Digicel Network: 135

  • From a blank text message
  • *1*PIN*MOBILE NUMBER*AMOUNT#
  • SEND
  • You will receive a text with further instructions.

In need of more assistance?

Email us at: info@epayja.com or
Call us Toll Free at: 1-888-429-5725

More FAQs

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Our Address

Alliance Payment Services Limited - ePay
12 Altamont Crescent
Kingston 5
Jamaica W.I